Making your service intersex friendly

Making your service intersex friendly

OII Australia, with kind support from ACON, is delighted to announce “Making your service intersex-friendly”, a short guide to making services intersex-inclusive. We hope that it will help organisations and businesses across Australia to better understand intersex and people with intersex variations, and better respond to community needs.

The guide addresses the following issues:

  • Who are intersex people, and what do intersex clients need?
  • Data collection on intersex, sexual orientation and gender.
  • An example intake form.
  • Anti-discrimination law.
  • Disclosure and speaking up.
  • Inclusive language.
  • Body diversity issues.
  • What health issues intersex people face.
  • Services and resources.

This leaflet is a short version of the information in the Employers’ guide to intersex inclusion – read the full guide for lots more information.



More information on issues raised in Making your service intersex friendly:


Preview all of the pages in the leaflet, and the sample intake form.

More information

Related resources

Employers' guide to intersex inclusionEmployers’ guide to intersex inclusion developed in collaboration between OII Australia and Pride in Diversity in 2014. Written by Morgan Carpenter and Dawn Hough, the guide is kindly sponsored by IBM. A world-first, the guide presents information about intersex for employers, including:

  • An introduction to intersex.
  • Intersex bodies, identities, and inclusive language.
  • Disclosure, medical issues in the workplace, and travel.
  • Protections related to “intersex status” in Commonwealth law.
  • Information for diversity and inclusion professionals.
  • Top 10 ways to be an intersex ally.
  • Information for parents of intersex children.
  • Additional information and a glossary of terms.

Intersex for alliesIntersex for allies” introduces intersex issues to a broad audience. Available to read online, download as a PDF and print, or in printed form from ACON.

Identification documentsInformation for parents” introduces intersex for parents. Available to read online.

  • We hope that our page for parents will be helpful to you if you have a new baby or if you’re planning a pregnancy, or you’ve recently discovered that your child has an intersex trait, sometimes called a “DSD” or “disorder of sex development“.